https://helpforum.sky.com/t5/Account-Billing/How-to-get-a-credit-refund/m-p/5241302#M286911 I've cancelled my contract but have a credit on the account. How do I get a refund please? Sat, 28 Mar 2026 17:46:06 GMT Sherbet23 2026-03-28T17:46:06Z https://helpforum.sky.com/t5/Account-Billing/How-to-get-a-credit-refund/m-p/5241302#M286911 I've cancelled my contract but have a credit on the account. How do I get a refund please? Sat, 28 Mar 2026 17:46:06 GMT https://helpforum.sky.com/t5/Account-Billing/How-to-get-a-credit-refund/m-p/5241302#M286911 Sherbet23 2026-03-28T17:46:06Z https://helpforum.sky.com/t5/Account-Billing/How-to-get-a-credit-refund/m-p/5241316#M286913 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3762334">@Sherbet23</a>&nbsp;<BR />Refunds after cancelling should take about 6 weeks from your last day of connection but posts here suggest it’s taking longer.<BR /><BR />We can potentially help get it refunded within 3-5 working days via the Community Messaging Team on here if you wish. Let us know on this thread if you want to do that. <BR /><BR /><STRONG>Note: </STRONG>[The same applies if you’ve moved address since cancelling and you’ve had an email from Sky about posting a cheque to you. They can either reinstate your payment method to refund you in 3-5 working days or arrange a back office team to send out a cheque to your new address which will take much longer]. <BR /><BR /><STRONG>Before we can escalate it to Sky please confirm in your reply that…it’s still currently showing as a credit on your Sky account, if the payment method is still active and if the payment method has been cancelled whether you’ve moved address since leaving. </STRONG></P> Sat, 28 Mar 2026 18:12:38 GMT https://helpforum.sky.com/t5/Account-Billing/How-to-get-a-credit-refund/m-p/5241316#M286913 Daniel0210 2026-03-28T18:12:38Z