topic Re: Cancellation in Account & Billing

Cancellation

Rayoap — Fri, 27 Mar 2026 15:28:18 GMT

My sky stream and broadband contract ends on 11th July can I email sky now and tell them to cancel on that date or do I have to wait until 10th June,ie 31 days before

Thanks

Re: Cancellation

Daniel0210 — Fri, 27 Mar 2026 15:36:17 GMT

@Rayoap

Trying to cancel 4 months early will likely confuse the system and invoke early termination charges.

Re: Cancellation

MightyQuinn — Fri, 27 Mar 2026 15:43:51 GMT

Hi @Rayoap Also Sky don't use email as a method of inbound communication. Plus it has to be an interactive session to confirm your identity.

Re: Cancellation

caesarome — Fri, 27 Mar 2026 16:12:30 GMT

@Rayoap

For Sky Stream 31 days notice is required and unless you sign up to another broadband provider, 14 days notice is required to cancel your broadband.