topic Re: £50 voucher not claimable in Account & Billing

£50 voucher not claimable

Parky6771 — Wed, 25 Mar 2026 18:27:32 GMT

I revived an e mail saying my voucher is ready to spend, when I click on claim your reward it says it looks like it's already been claimed, my friend has received his code and already spent it, does this mean I don't get £50 because he has spent his????

Re: £50 voucher not claimable

caesarome — Wed, 25 Mar 2026 19:21:14 GMT

@Parky6771 wrote:

my friend has received his code and already spent it, does this mean I don't get £50 because he has spent his????

No @Parky6771 that should be the case.

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: £50 voucher not claimable

ItWasAllMichele — Wed, 25 Mar 2026 20:14:13 GMT

Thanks for escalating this @caesarome. We’ve sent an invite to chat @Parky6771.

Please be aware conversations automatically close if there is no response within 48 hours.