topic Re: Email in Account & Billing

Email

Shazpick — Tue, 24 Mar 2026 18:44:09 GMT

Received an email saying my account is in credit, presume this is spam!

Re: Email

GD1 — Tue, 24 Mar 2026 18:48:18 GMT

@Shazpick Sky have been sending out such emails, you can check your Sky account to see if there is a credit there.

Re: Email

Daniel0210 — Tue, 24 Mar 2026 18:48:50 GMT

@Shazpick

Have you cancelled a Sky subscription and since then moved address?

Re: Email

caesarome — Tue, 24 Mar 2026 19:22:19 GMT

@Shazpick wrote:

presume this is spam!

Possibly not, if you have a credit and you have removed the payment details then calling the number on the email will see a cheque sent out to you as long as the address is the same as to what is on the account.