topic Re: Better tv package in Account & Billing

Better tv package

Liam20121 — Mon, 23 Mar 2026 17:21:01 GMT

I would like to know if you can offer me an upgrade for same monthly payment

Re: Better tv package

Daniel0210 — Mon, 23 Mar 2026 17:44:13 GMT

@Liam20121
If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: Better tv package

MightyQuinn — Mon, 23 Mar 2026 17:48:40 GMT

@Liam20121 wrote:
I would like to know if you can offer me an upgrade for same monthly payment

Hi @Liam20121 Sorry, we cannot offer you anything. Please see Welcome below. I'm afraid this is not Sky customer services.

Re: Better tv package

PandJ2020 — Mon, 23 Mar 2026 17:48:54 GMT

@Liam20121 wrote:
I would like to know if you can offer me...

No offers here - this is a customer helps customer forum... You'll have to contact Sky directly.