topic Re: Maximum devices in Account & Billing

Maximum devices

kellybridie — Sat, 21 Mar 2026 19:13:56 GMT

How long does it take a mobile device to come off my account so I can get some buds

Re: Maximum devices

caesarome — Sat, 21 Mar 2026 19:18:41 GMT

Only devices returned to Sky are removed and it can take a good few months for this to happen so if you have returned something then call Sky on 150 for help in getting the buds ordered.

Re: Maximum devices

splatto — Sat, 21 Mar 2026 19:25:29 GMT

I've had four mobiles from Sky. The two I swapped came off my account as soon as I returned them and received the swap. The two I paid off and initially kept are still on there with apparently, and ludicrously, no mechanism to remove them.

Re: Maximum devices

kellybridie — Sat, 21 Mar 2026 19:26:38 GMT

So how can I order some buds its saying maximum devices reached

Re: Maximum devices

caesarome — Sat, 21 Mar 2026 19:30:05 GMT

@caesarome wrote:

@kellybridie

call Sky on 150 for help in getting the buds ordered.