topic Re: Eddie in Account & Billing

Eddie

Eddie601 — Fri, 20 Mar 2026 14:59:50 GMT

I canceledmy direct account with because you still haven'tfix my problemwith my boxes 'so when you do you can wait for your money after i get compensation fot the troubleyou have causedme .plring me in person so we can sort this ouy Thank you

Re: Eddie

Daniel0210 — Fri, 20 Mar 2026 15:02:18 GMT

@Eddie601
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Cancelling the payment method is definitely not recommended and it will cause you additional problems. The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.

Re: Eddie

MightyQuinn — Fri, 20 Mar 2026 15:03:31 GMT

Hi @Eddie601 I'm afraid that you are not talking to Sky customer services here. Please see Welcome below for information about this community.

Re: Eddie

Eddie601 — Fri, 20 Mar 2026 15:04:16 GMT

Do you think iam bothered lets go to court you brokenthe contract

Re: Eddie

Eddie601 — Fri, 20 Mar 2026 15:05:12 GMT

Need a phone numberstospeakto a person thanks

Re: Eddie

MightyQuinn — Fri, 20 Mar 2026 15:06:12 GMT

@Eddie601 wrote:
Do you think iam bothered lets go to court you brokenthe contract

Hi @Eddie601 You are not talking to Sky here. Telephone numbers are blocked in this community.

Re: Eddie

Daniel0210 — Fri, 20 Mar 2026 15:06:19 GMT

@Eddie601 wrote:

Do you think iam bothered lets go to court you brokenthe contract

@Eddie601

No we didn't. You didn't read the reply.

You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Re: Eddie

daveNOS — Fri, 20 Mar 2026 15:09:17 GMT

@Eddie601 What system do you have? i ask as you previously posted in the Sky+ section and if you have Sky+ then Sky won't offer any assistance in fixing any faults with that system as they no longer support it in any way.

Re: Eddie

MarkGoldsmith — Fri, 20 Mar 2026 16:55:03 GMT

@Eddie601 wrote:
Need a phone numberstospeakto a person thanks

It worth pointing out that if you have cancelled your direct debit and owe Sky money, they won't speak to you until you have paid them what is owed.