topic Re: Order not recieved in Account & Billing

Order not recieved

Leahc19851 — Fri, 13 Mar 2026 13:41:19 GMT

Hi i put aordeer in its was for 2nd box but not recueveed it

Re: Order not recieved

Daniel0210 — Fri, 13 Mar 2026 13:48:03 GMT

@Leahc19851 wrote:

Hi i put aordeer in its was for 2nd box but not recueveed it

@Leahc19851

Was this for a Sky Q mini box? If so have you also got, or ordered Sky Multiscreen?

Re: Order not recieved

caesarome — Fri, 13 Mar 2026 13:50:07 GMT

@Leahc19851

If by a second box you mean a Sky Q one then you can't order a second Sky Q box as you have to order a Sky Q mini so is this what you ordered and if so does anything appear here for you:

https://www.sky.com/ordertracking