topic Re: Link to activate Netflix not working in Account & Billing

Link to activate Netflix not working

mbsb123 — Thu, 12 Mar 2026 15:24:30 GMT

Everytime I try to activate my Netflix through the link it comes up with a technical error message, this has been happening everytime I try for the past few days and is beginning to get quite frustrating 😭

Re: Link to activate Netflix not working

caesarome — Thu, 12 Mar 2026 16:04:25 GMT

@mbsb123

Make sure your details are filled out here including your surname:

https://www.sky.com/mydetails/account-info

Then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Link to activate Netflix not working

mbsb123 — Thu, 12 Mar 2026 18:24:20 GMT

Yeah all my details are there and I have a sky ID.

It's just the link to activate the Netflix comes back with an error. The link is:

https://www.sky.com/shop/netflix/activate

When trying to use Netflix on the TV I can't access anything either.

Re: Link to activate Netflix not working

caesarome — Thu, 12 Mar 2026 19:19:28 GMT

Do you have the Ultimate TV package on your account, if you do then you will have to call Sky to ask them to update it for you.