topic Ordering before moving in Account & Billing

Ordering before moving

Ryano1 — Wed, 11 Mar 2026 16:36:32 GMT

My wife and I are moving into a new build house soon, we have exchanged contracts and due to complete on the 20th. We want to have our broadband etc all ready to go as early as possible when we move into the house so looking at Sky’s current activation dates I’ll be ordering about a week in advance.

My main question is, can I get the equipment delivered to my current address? In the meantime, whilst keeping my activation date at the new address?

Not sure where during the ordering process I would be able to input that information

Any advise would be helpful

Re: Ordering before moving

caesarome — Wed, 11 Mar 2026 16:50:34 GMT

@Ryano1

I'm not sure it is possible to get the equipment delivered to your current address as it would presumably go to your new one so the best thing you can do here would be to call Sky to see what they say.

Re: Ordering before moving

Ryano1 — Wed, 11 Mar 2026 19:15:16 GMT

When going through the ordering process it asks me my address for the broadband which I would input my new address then later on there's another chance to enter an address.

The second time I am able to enter and address there's a progress bar that says Delivery - Account - Payment. I am just unsure whether to put my new address or my current one, but otherwise I think it's best to ask Sky directly what I can do.

As well as this there's a message that says you can change delivery and activation dates via the My Sky app, so worst case scenario I just push the delivery back.