https://helpforum.sky.com/t5/Account-Billing/Refund-on-account/m-p/5229023#M285025 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 11 Mar 2026 09:50:46 GMT LJB-C 2026-03-11T09:50:46Z https://helpforum.sky.com/t5/Account-Billing/Refund-on-account/m-p/5228804#M284992 <P>Hi I cancelled my account with sky last October and a refund was issued in January. However it has yet to reach my account&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_6931.png" style="width: 750px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116662i0E624182E59DEC41/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_6931.png" alt="IMG_6931.png" /></span></P><P> </P> Tue, 10 Mar 2026 20:40:26 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-on-account/m-p/5228804#M284992 Ruth1975 2026-03-10T20:40:26Z https://helpforum.sky.com/t5/Account-Billing/Refund-on-account/m-p/5229023#M285025 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 11 Mar 2026 09:50:46 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-on-account/m-p/5229023#M285025 LJB-C 2026-03-11T09:50:46Z