topic Re: No reward in Account & Billing

No reward

Marko73 — Mon, 09 Mar 2026 22:00:45 GMT

No reward for switching promised £109.00 nothing from sky

Re: No reward

Mark39 — Mon, 09 Mar 2026 22:06:33 GMT

@Marko73 have you claimed it?

https://www.sky.com/help/articles/switching-credit-offer

Re: No reward

caesarome — Mon, 09 Mar 2026 22:12:41 GMT

@Marko73

You must provide a copy of the bill from Vodafone where you have been charged an early termination fee and a copy of a statement showing that you have paid it and send these to Sky via this email address - switching credit @sky.uk (all one word without the gap)

Re: No reward

TimmyBGood — Mon, 09 Mar 2026 22:23:06 GMT

@Marko73

Note that Switch Credit is not a 'reward': it's a contribution towards applicable early exit fees charged by a competing provider and so at best balances out that particular expense by putting an equivalent amount against the Sky account.

If you are expecting cashback for signing up through a third party, that's typically not the responsibility of Sky to pay.