topic Re: Account in Account & Billing

Account

revird — Sun, 08 Mar 2026 11:00:26 GMT

Why is my account restricted

PandJ2020 — Sun, 08 Mar 2026 11:13:11 GMT

We're other customers here with no access to your account.

Accounts are usually restricted due to missed payments.

Daniel0210 — Sun, 08 Mar 2026 11:16:07 GMT

Are your services actually restricted or access to your Sky account restricted?

revird — Sun, 08 Mar 2026 11:19:59 GMT

Need to upgrade my phone but is says account restricted

Daniel0210 — Sun, 08 Mar 2026 11:23:30 GMT

Presuming then that your current Sky mobile is working okay, give Sky a call so they can look into this for you. Just dial 150 free.

revird — Sat, 14 Mar 2026 18:05:49 GMT

Payments are all up-to-date

Daniel0210 — Sat, 14 Mar 2026 18:15:22 GMT

What did Sky say when you called them about this?