https://helpforum.sky.com/t5/Account-Billing/Sky-messed-up-credit-file/m-p/5225835#M284578 <P>If there is a direct debit setup and for whatever reason it isn't paid then usually Sky would try again within 10 days so has if this did not happen then you need to contact Sky and/or your bank to find out why it was not taken.</P> Fri, 06 Mar 2026 19:15:54 GMT caesarome 2026-03-06T19:15:54Z https://helpforum.sky.com/t5/Account-Billing/Sky-messed-up-credit-file/m-p/5225823#M284577 <P>So</P><P>&nbsp;</P><P>Direct debit set up.&nbsp;</P><P>Money in account.&nbsp;</P><P>Sky dont take payment. We grt a text AFTER payment was supposed to come out to make manual payment. Happened 3 times and now credit score has been hammered.&nbsp;</P><P>&nbsp;</P><P>Went from near perfect scores to nearly bad! Unbelievable&nbsp;</P><P>&nbsp;</P><P>How can we get this fixed?</P><P>&nbsp;</P> Fri, 06 Mar 2026 18:52:09 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-messed-up-credit-file/m-p/5225823#M284577 Sm23beta 2026-03-06T18:52:09Z https://helpforum.sky.com/t5/Account-Billing/Sky-messed-up-credit-file/m-p/5225835#M284578 <P>If there is a direct debit setup and for whatever reason it isn't paid then usually Sky would try again within 10 days so has if this did not happen then you need to contact Sky and/or your bank to find out why it was not taken.</P> Fri, 06 Mar 2026 19:15:54 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-messed-up-credit-file/m-p/5225835#M284578 caesarome 2026-03-06T19:15:54Z