topic Over payment in Account & Billing

Over payment

AmyOsborne — Wed, 04 Mar 2026 17:41:00 GMT

Hi all, I am trying to make an overpayment on an Apple Watch I bought with sky, everytime I click "make a payment" and error message appears on both my phone and when I've tried on my laptop. Does anyone else have this problem?

Re: Over payment

Daniel0210 — Wed, 04 Mar 2026 17:43:21 GMT

@AmyOsborne

What do you mean by "trying to make an overpayment "?

Re: Over payment

AmyOsborne — Wed, 04 Mar 2026 17:44:45 GMT

Trying to pay off more money than what is being taken monthly. So basically trying to pay it off quicker

Re: Over payment

Daniel0210 — Wed, 04 Mar 2026 17:46:41 GMT

@AmyOsborne

Paying extra manually is likely to result in the extra being marked as a credit on your account and used for future payments. Call Sky to pay off a chunk of the total amount for the device.