topic Re: How do i cancel Disney Plus in Account & Billing

How do i cancel Disney Plus

blackboab999 — Sun, 15 Jun 2025 18:34:25 GMT

I have logged into sky plus but there is no option to cancel Disney Plus. How do I cancel my subscription. Thanks

Re: How do i cancel Disney Plus

Anonymous — Sun, 15 Jun 2025 18:37:49 GMT

@blackboab999 You have to cancel via the Disney+ website - www.disneyplus.com

Re: How do i cancel Disney Plus

caesarome — Sun, 15 Jun 2025 18:38:45 GMT

@blackboab999 ackboab999

https://www.sky.com/help/articles/sky-marketplace-cancel-apps

For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.

Then follow the prompts to cancel.

In the Mysky app on a phone or tablet.

Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.

You should be able to cancel it there.

Re: How do i cancel Disney Plus

blackboab999 — Sun, 15 Jun 2025 18:49:52 GMT

Hi, I accessed this but the confirm cancellation button is not working. Thanks for your quick response

Re: How do i cancel Disney Plus

caesarome — Sun, 15 Jun 2025 18:55:07 GMT

Have you tried both options, so either via Sky Q etc or the MySky app ?

Re: How do i cancel Disney Plus

Anonymous — Sun, 15 Jun 2025 18:56:50 GMT

Or you may only be able to do it via www.disneyplus.com - try there.

Re: How do i cancel Disney Plus

blackboab999 — Mon, 16 Jun 2025 04:24:59 GMT

Hi,

Yes 8 jave tried bith options, on my sky app the disney plus does not show in subscriptions.

Thanks

Re: How do i cancel Disney Plus

Rick+Rickster — Thu, 30 Oct 2025 04:59:08 GMT

Everyone reading this:

- they don't make easy to cancel ANYTHING

- there's no option on app or website for cancelling Disney+

- ONLY option is to call

This is a travesty and it should be ILLEGAL.

Re: How do i cancel Disney Plus

Debbie2810_ — Wed, 04 Mar 2026 11:52:28 GMT

If you are including Disney plus for free why did I pay a one off £39.95 for a streaming box ? I'm confused . Surely I just sign onto the app ?

Re: How do i cancel Disney Plus

SKY1992bf — Wed, 04 Mar 2026 12:09:04 GMT

@Debbie2810_ wrote:
If you are including Disney plus for free why did I pay a one off £39.95 for a streaming box ? I'm confused . Surely I just sign onto the app ?

@Debbie2810_ It doesn't work like that,the free option with sky requires customers to have at least sky signature or ultimate base package on their account first and you need the puck to access the base channels

you also need to activate Disney through the puck in order to get the free tier

Re: How do i cancel Disney Plus

MightyQuinn — Wed, 04 Mar 2026 12:54:39 GMT

@Debbie2810_ wrote:
If you are

Hi @Debbie2810_ Just in case you are not aware, this is a public community forum, not Sky customer services. Please see Welcome below for information about this community.