https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223497#M284238 <P>Can we downgrade sky cinema by email or chat?</P> Tue, 03 Mar 2026 16:39:46 GMT Bigbeames 2026-03-03T16:39:46Z https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223497#M284238 <P>Can we downgrade sky cinema by email or chat?</P> Tue, 03 Mar 2026 16:39:46 GMT https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223497#M284238 Bigbeames 2026-03-03T16:39:46Z https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223501#M284239 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4094437">@Bigbeames</a>&nbsp; &nbsp;Email - No, Chat - Yes. That is if it is not in minimum term or bundled with other discounts.</P> Tue, 03 Mar 2026 16:46:59 GMT https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223501#M284239 MightyQuinn 2026-03-03T16:46:59Z https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223503#M284240 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4094437">@Bigbeames</a>&nbsp;<BR />To remove part of your TV package you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (usually available between 9am &amp; 7.30pm) or by calling in using the number that should appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A> </P> Tue, 03 Mar 2026 16:48:07 GMT https://helpforum.sky.com/t5/Account-Billing/stopping-sky-cinema/m-p/5223503#M284240 Daniel0210 2026-03-03T16:48:07Z