https://helpforum.sky.com/t5/Account-Billing/Two-step-verification/m-p/5223172#M284174 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4629316">@parkykow</a>&nbsp;changing your mobile number involves a Verification Code first being sent to your&nbsp;<EM>old&nbsp;</EM>number.</P> <P>&nbsp;</P> <P>If you no longer have access to the old number, you'll have to turn off 2 step verification by logging in with your Recovery Code, which you should have a separate note of. You can then set up 2 step verification again, with your new mobile number</P> Tue, 03 Mar 2026 09:26:27 GMT Mark39 2026-03-03T09:26:27Z https://helpforum.sky.com/t5/Account-Billing/Two-step-verification/m-p/5223168#M284173 Trying for days to get the mobile no changed,but keep sending to old no any suggestions Tue, 03 Mar 2026 09:20:30 GMT https://helpforum.sky.com/t5/Account-Billing/Two-step-verification/m-p/5223168#M284173 parkykow 2026-03-03T09:20:30Z https://helpforum.sky.com/t5/Account-Billing/Two-step-verification/m-p/5223172#M284174 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4629316">@parkykow</a>&nbsp;changing your mobile number involves a Verification Code first being sent to your&nbsp;<EM>old&nbsp;</EM>number.</P> <P>&nbsp;</P> <P>If you no longer have access to the old number, you'll have to turn off 2 step verification by logging in with your Recovery Code, which you should have a separate note of. You can then set up 2 step verification again, with your new mobile number</P> Tue, 03 Mar 2026 09:26:27 GMT https://helpforum.sky.com/t5/Account-Billing/Two-step-verification/m-p/5223172#M284174 Mark39 2026-03-03T09:26:27Z