topic Payment in Account & Billing

Payment

Jess208 — Mon, 02 Mar 2026 19:42:34 GMT

Hi I recently had my mobile bill come out of my account but I think cause my card wasn't working it wasn't going through I have make manual payment via the app I was just checking to make sure this doesn't come out again as I've paid the monthly bill

Re: Payment

GD1 — Mon, 02 Mar 2026 19:55:37 GMT

@Jess208 Your post has been moved from the email board as you are not emailing SKyt by posting there, it is intended for SKy/Yahoo email account related issues.

If your Debit card changes & you pay by Direct Debit it does not affect your DD payment, making a manual payment will not stop the direct debit payment being taken.

Unless asked to do so you should never be making such payments.

Re: Payment

caesarome — Mon, 02 Mar 2026 19:58:40 GMT

@Jess208

What does your bill say, does it say it has been paid, does it show it is still to be paid and does a credit show on it ?