topic Account info in Account & Billing

Account info

MoD69 — Fri, 27 Feb 2026 16:17:54 GMT

Where can I find my account number and sky id?

Re: Account info

JimM1 — Fri, 27 Feb 2026 16:41:11 GMT

@MoD69 See if any off the help below works for you, also look on any e-mails you have from sky.

Sky ID Help....
https://www.sky.com/mydetails/account-info
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Account info

caesarome — Fri, 27 Feb 2026 16:48:54 GMT

@MoD69

Your account number if you are yet to set up an ID should be on any email or letter you have had from Sky. This will then allow you to set up a Sky ID:

https://www.sky.com/help/diagnostics/sky-id/sky-id

Re: Account info

MoD69 — Fri, 27 Feb 2026 17:05:58 GMT

I didn't get an email or a letter. I'll double check though. Thanks ☺️

Re: Account info

caesarome — Fri, 27 Feb 2026 17:12:22 GMT

@MoD69

If you can't find anything then we might be able to get you some help from Sky's messaging team with regards to the account number if you want ?