https://helpforum.sky.com/t5/Account-Billing/Devices/m-p/5220895#M283809 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4626701">@bernadette310</a>&nbsp; &nbsp;You can safely ignore that display, it does not reflect what you have. Whereas I have had a Main Sky Q box and two Minis for over 9 years, mine says I have one Mini box and no Main box! This link should show what Sky thinks you have&nbsp;<A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-q-wont-turn-on</A></P> Fri, 27 Feb 2026 14:30:12 GMT MightyQuinn 2026-02-27T14:30:12Z https://helpforum.sky.com/t5/Account-Billing/Devices/m-p/5220889#M283808 <P>Why does it say on my sky I have two 2TB sky Q boxes when I was issued a replacement and the original one given straight to the courier for return?</P> Fri, 27 Feb 2026 14:24:44 GMT https://helpforum.sky.com/t5/Account-Billing/Devices/m-p/5220889#M283808 bernadette310 2026-02-27T14:24:44Z https://helpforum.sky.com/t5/Account-Billing/Devices/m-p/5220895#M283809 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4626701">@bernadette310</a>&nbsp; &nbsp;You can safely ignore that display, it does not reflect what you have. Whereas I have had a Main Sky Q box and two Minis for over 9 years, mine says I have one Mini box and no Main box! This link should show what Sky thinks you have&nbsp;<A href="https://www.sky.com/help/articles/sky-q-wont-turn-on" target="_blank">https://www.sky.com/help/articles/sky-q-wont-turn-on</A></P> Fri, 27 Feb 2026 14:30:12 GMT https://helpforum.sky.com/t5/Account-Billing/Devices/m-p/5220895#M283809 MightyQuinn 2026-02-27T14:30:12Z