topic Re: Does Sky cancel Virgin TV package? in Account & Billing

Does Sky cancel Virgin TV package?

Kellyr26 — Wed, 25 Feb 2026 19:12:07 GMT

Hi, I've just set my mum up to change from Virgin Media to Sky. It did say that everything would be dealt with for the change over so she wouldn't need to contact Virgin herself but I've seen other things saying it doesn't cancel the TV only the broadband could someone please confirm what is correct?Thanks

Re: Does Sky cancel Virgin TV package?

caesarome — Wed, 25 Feb 2026 19:19:50 GMT

@Kellyr26 wrote:
I've seen other things saying it doesn't cancel the TV only the broadband could someone please confirm what is correct?Thanks

You are correct, the broadband/talk with Virgin will be cancelled but not the TV as it is up to the account holder to contact Virgin to do this.

Re: Does Sky cancel Virgin TV package?

TimmyBGood — Wed, 25 Feb 2026 19:21:28 GMT

@Kellyr26

The 'one-touch-switch' scheme only covers broadband and phone.

It does not cancel or transfer subscription television, even when both ISPs also offer TV.