topic Bill in Account & Billing

Bill

Ashley1970 — Wed, 25 Feb 2026 10:45:38 GMT

Hi why was a double payment taken out this month

PandJ2020 — Wed, 25 Feb 2026 11:07:06 GMT

@Ashley1970 wrote:
Hi why was a double payment taken out this month

Did you make a manual payment?

GD1 — Wed, 25 Feb 2026 11:24:37 GMT

@Ashley1970 wrote:
Hi why was a double payment taken out this month

Thats highly unlikely, Sky will only take a direct debit once, did you make an uneccesary manual payment?

Mark39 — Wed, 25 Feb 2026 11:29:34 GMT

@Ashley1970 if you're new to Sky, your first 2 bills may be a fortnight apart. Thereafter you're billed monthly.