topic Complaints in Account & Billing

Complaints

louise+potts — Tue, 24 Feb 2026 17:54:46 GMT

There's no system to make a complaint by email.All my Sky was dropped for over 2 hrs and don't have the means to complain and I'm not wasting more time on the phone to them.. disgusting .

Re: Complaints

caesarome — Tue, 24 Feb 2026 17:58:12 GMT

@louise+potts

You can make a complaint online by filling in this form:

https://www.sky.com/help/complaints

Re: Complaints

TimmyBGood — Tue, 24 Feb 2026 18:48:49 GMT

@louise+potts wrote:

All my Sky was dropped for over 2 hrs and don't have the means to complain

You don't say which Sky service(s) you are referring to, but nothing Sky offers has a guarantee of uninterrupted provision so complaining about a few hours of outage is frankly a bit of a stretch.