topic Re: Why is my bill £200.50 in Account & Billing

To sort my sky out

Petulaollive — Sat, 14 Feb 2026 03:00:57 GMT

Hi I've paid £50 towards my bill would you be able to unstrict my TV please and I will pay the rest on 20th February please

Re: To sort my sky out

Daniel0210 — Sat, 14 Feb 2026 04:09:26 GMT

@Petulaollive
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Sky don't allow promises to pay.

They won’t reinstate restricted services until you’ve paid what you owe and you’ve also set up a new continuous payment method.

Until you’ve done this any calls to Sky will only prompt you to pay.

Restrictions of services are because of a missed payment, are automatically applied and Skys agents can’t override the process, even if you’re told otherwise. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

If your payment is 2+ weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

If this is part of a credit agreement purchase (mobile or Sky Glass) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Why is my bill £200.50

Petulaollive — Fri, 20 Feb 2026 14:29:47 GMT

Why is my bill in march £200.50 that's not right

Re: Why is my bill £200.50

Mark39 — Fri, 20 Feb 2026 14:31:47 GMT

@Petulaollive as customers here, we don't know your account and can't see your bills. Feel free to post an image of the bill in question and somebody may be able to explain it. Make sure you don't include any personal details, such as your Sky account number and name.

Re: Why is my bill £200.50

Daniel0210 — Fri, 20 Feb 2026 14:35:52 GMT

@Petulaollive

Is this bill for a mobile or glass maybe? It will no doubt include late payment fees based on your post from a few days ago.

Re: Why is my bill £200.50

Mark39 — Fri, 20 Feb 2026 14:42:45 GMT

@Petulaollive ....and if your bill is more than 2 weeks overdue, you'll have to pay next month's bill as well before Sky will reinstate your services.