topic Re: Why do I keep getting multiple charges for the same thing ? in Account & Billing

Why do I keep getting multiple charges for the same thing ?

Benxsedgrman — Thu, 19 Feb 2026 21:04:18 GMT

When I first took out my package, I have fixed charges for Netflix (13.49) and ad skipping (6) but lately these several charges for each of these things. So for a bill dated 26 Jan-27 Feb, it says the main charge and then another one for 10.44 with a note saying 24 days 3rd Jan-25 Jan, but the bills is not meant to be for that period of time and I'm paying more each month that I would to get it directly from Netflix.

Re: Why do I keep getting multiple charges for the same thing ?

Mark39 — Thu, 19 Feb 2026 21:25:22 GMT

@Benxsedgrman see the tab headed 'your first bills' here for an explanation of why your first bills may be higher: https://www.sky.com/help/articles/understanding-my-bills

If your future bills are for the amount you're expecting , then all is as it should be.

Re: Why do I keep getting multiple charges for the same thing ?

caesarome — Thu, 19 Feb 2026 21:33:34 GMT

@Benxsedgrman

Did you make any changes to your account on or around the 3rd of January ?