topic Suspect phone call in Account & Billing

Suspect phone call

George4th — Wed, 18 Feb 2026 15:15:10 GMT

Is this a genuine Sky number?
[removed]

Diss England ?

Rang me twice this morning asking for account details and offering discounts.
wouldnt take no for an answer

Moderator Actions: Removed phone number

Re: Suspect phone call

MarkGoldsmith — Wed, 18 Feb 2026 15:15:32 GMT

@George4th wrote:

Is this a genuine Sky number?
[removed]

Diss England ?

Rang me twice this morning asking for account details and offering discounts.
wouldnt take no for an answer

The source phone numver is kind of irrelevant in the modern climate as scammers can spoof phone numbers so it appears to be coming from an official number.

The way to deal with these calls if you are unsure is to provide an incorrect telephone password ( which is what a Sky employee will ask for when you speak to them on the phone). They will never ask for any other account information and if they are truly Sky they will know that the telephone password you provided is wrong.

Re: Suspect phone call

twilight+princess — Wed, 18 Feb 2026 14:47:21 GMT

100% scam. That number is also connected to an energy scam according to who called me: https://who-called.co.uk/Number/01379398591
Most likely trying to obtain account details by offering a 40% discount (usual offer), once obtained they'll order expensive devices then call back to claim it was an error & to return them to an address they supply.