https://helpforum.sky.com/t5/Account-Billing/Equipment-return/m-p/5213898#M282649 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618439">@Christinamcg</a>&nbsp;wrote:<BR /> <P>Hi - I spoke with a sky representative before Christmas about the return of our sky box after cancelling . The hub is the only source of internet boost in our home....</P> <HR /></BLOCKQUOTE> <P>By 'hub' do you mean your Sky Q box?</P> Tue, 17 Feb 2026 08:30:04 GMT Mark39 2026-02-17T08:30:04Z https://helpforum.sky.com/t5/Account-Billing/Equipment-return/m-p/5213897#M282648 <P>Hi - I spoke with a sky representative before Christmas about the return of our sky box after cancelling . The hub is the only source of internet boost in our home a your engineers have never been able to fix this ... So if we return we will have terrible internet connection. Even though yet , it's still not great. I had a notification today to say I am being charged but I thought I had agreed this with the caller previously ... What can we do as I have not held onto to this equipment for the sake of it . We've been a loyal customer for years so this is just really disappointing</P> Tue, 17 Feb 2026 08:17:44 GMT https://helpforum.sky.com/t5/Account-Billing/Equipment-return/m-p/5213897#M282648 Christinamcg 2026-02-17T08:17:44Z https://helpforum.sky.com/t5/Account-Billing/Equipment-return/m-p/5213898#M282649 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618439">@Christinamcg</a>&nbsp;wrote:<BR /> <P>Hi - I spoke with a sky representative before Christmas about the return of our sky box after cancelling . The hub is the only source of internet boost in our home....</P> <HR /></BLOCKQUOTE> <P>By 'hub' do you mean your Sky Q box?</P> Tue, 17 Feb 2026 08:30:04 GMT https://helpforum.sky.com/t5/Account-Billing/Equipment-return/m-p/5213898#M282649 Mark39 2026-02-17T08:30:04Z