Subscription

Mikey56 — Mon, 16 Feb 2026 22:17:37 GMT

My bill is extortionate. Gone from 89.00 to 155.00 . Some services are doubled. Netflix we can't access as we have no internet. Yet we're still being charged for it.

Re: Subscription

caesarome — Mon, 16 Feb 2026 22:26:53 GMT

@Mikey56

It's up to you to cancel Netflix if you no longer what it via Sky.

This might help to explain it:

https://www.sky.com/help/articles/been-overcharged

It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

topic Re: Subscription in Account & Billing

Subscription

Re: Subscription