topic Re: New deal required in Account & Billing

New deal required

Terry156 — Mon, 16 Feb 2026 12:13:43 GMT

Please contact me to discuss a New deal, as its too expensive. I will move to cheaper provider
I enjoy SKY but am finding it to expensive

Re: New deal required

daveNOS — Mon, 16 Feb 2026 12:17:58 GMT

@Terry156 wrote:
Please contact me to discuss a New deal, as its too expensive. I will move to cheaper provider
I enjoy SKY but am finding it to expensive

@Terry156 If you want a new deal then you need to contact Sky, they won't contact you here or by phone.

Re: New deal required

Daniel0210 — Mon, 16 Feb 2026 12:35:44 GMT

@Terry156

Sky won't / can't contact you based on your post. Your Community username isn't linked to any Sky accounts you may have, so no one knows who you are anyway.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

Re: New deal required

peter-marlow+1966 — Mon, 16 Feb 2026 17:35:07 GMT

Terry156

Welcome to the forum, you are not talking to sky on here we are all fellow customers on here you will need to call sky about a new deal