topic Overcharged in Account & Billing

Overcharged

Hd13 — Mon, 16 Feb 2026 01:05:37 GMT

Sky digital payment took out twice once on the 6th and again on the 16th why two charges in one month

Re: Overcharged

Daniel0210 — Mon, 16 Feb 2026 03:22:24 GMT

@Hd13 wrote:

payment took out twice once on the 6th and again on the 16th

Have you made an unnecessary manual payment and then Sky have taken the planned payment as normal? If you have, post back on this thread and we can advise further.

Re: Overcharged

caesarome — Mon, 16 Feb 2026 05:33:45 GMT

@Hd13

Are you new to Sky or are you a existing customer who has made a manual payment ?