topic Re: Over charged in Account & Billing

Over charged

Missyb — Sun, 15 Feb 2026 14:09:04 GMT

I have been overcharged on my sky bill. I am not happy about this and demand an explanation and refund

Re: Over charged

daveNOS — Sun, 15 Feb 2026 14:28:47 GMT

@Missyb wrote:
I have been overcharged on my sky bill. I am not happy about this and demand an explanation and refund

@Missyb You won't get an explanation here no matter how much you demand it, the community is mainly a customer to customer support platform. You will have to call customer service to enquire if you have been overcharged and ask for a refund if you have.

Re: Over charged

MightyQuinn — Sun, 15 Feb 2026 14:31:04 GMT

Hi @Missyb I'm afraid that you are not talking to Sky here, this is a community of customers. However it is easy to see why, just look at the items on your bill Your Sky Bills

Re: Over charged

Mark39 — Sun, 15 Feb 2026 14:30:21 GMT

@Missyb what makes you think you've been overcharged? Are you new to Sky? Out of contract?

Re: Over charged

caesarome — Sun, 15 Feb 2026 16:04:30 GMT

@Missyb

Have you been making manual payments ?