https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5211754#M282302 <P>You seem to be having problems taking money this month and last month from my usual direct debit details.</P><P>&nbsp;</P><P>The account hasn't changed, the details have remained the same.&nbsp;</P><P><BR />I received a message saying you're having difficulty taking a payment and yet there are sufficient funds</P> Fri, 13 Feb 2026 14:34:20 GMT Joanna73 2026-02-13T14:34:20Z https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5211754#M282302 <P>You seem to be having problems taking money this month and last month from my usual direct debit details.</P><P>&nbsp;</P><P>The account hasn't changed, the details have remained the same.&nbsp;</P><P><BR />I received a message saying you're having difficulty taking a payment and yet there are sufficient funds</P> Fri, 13 Feb 2026 14:34:20 GMT https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5211754#M282302 Joanna73 2026-02-13T14:34:20Z https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5211770#M282303 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4615614">@Joanna73</a>&nbsp;wrote:<BR /><P>You seem to be having problems taking money this month and last month from my usual direct debit details.</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Not us - this is a customer led help forum...</P><P>&nbsp;</P><BLOCKQUOTE><HR />I received a message saying you're having difficulty taking a payment and yet there are sufficient funds<HR /></BLOCKQUOTE><P>What does your account show when you log in and check?</P><P>&nbsp;</P><P>Is the mail really from Sky?&nbsp; There are many scam mails around - and this might be trying to phish information from you if you click on any links...</P> Fri, 13 Feb 2026 14:54:33 GMT https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5211770#M282303 PandJ2020 2026-02-13T14:54:33Z