topic Re: Why does discovery plus not recognize my email address in Account & Billing

Why does discovery plus not recognize my email address

Mark766 — Thu, 12 Feb 2026 14:56:50 GMT

I believe that as part of my package I pay for access to discovery plus. When I log on it doesn't recognize my email address.

caesarome — Thu, 12 Feb 2026 16:02:58 GMT

Have you activated Discovery+ as per this:

DaveDrizen — Thu, 12 Feb 2026 17:25:31 GMT

@caesarome wrote:
@Mark766
Have you activated Discovery+ as per this:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-discovery-plus

That page no longer exists may be due to the coming changes