topic Will paramount+ ever be restored? in Account & Billing

Will paramount+ ever be restored?

carlg75 — Wed, 11 Feb 2026 20:51:14 GMT

3 weeks ago I reported, and raised a complaint, as my paramount+ subscription "disappeared" and I'm stuck in the dreaded "uh oh" when trying to register (sky puck and browser).

having had the Teflon coated sky team say it's paramount, and Teflon coated paramount team say it's sky, and both say "it's free what are you complaining about" I'm left wondering if either of these none stick companies have actually tried to fix this?

Has anyone actually managed to restore service?

Re: Will paramount+ ever be restored?

Danz994 — Thu, 12 Feb 2026 09:15:27 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Will paramount+ ever be restored?

carlg75 — Sat, 14 Feb 2026 14:51:24 GMT

Having, finally, got a response from the community messaging team the answer seems to be "no".

being looked at as the highest priority... yeah a timescale of weeks so far checks out

still no fix, no timescale to fix, no alternative in the meantime.

top class sky support as always 🤣