topic Ridiculous in Account & Billing

Ridiculous

Guilds — Tue, 10 Feb 2026 08:22:02 GMT

Does anyone ever get "proper assistance" from this mob ?

14 months we've had SKY , we live in a cottage but have many surrounding houses within meters all whom have no issues

every single day our broadband cuts out, tv buffering and service well just poor !

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Re: Ridiculous

daveNOS — Tue, 10 Feb 2026 09:19:27 GMT

@Guilds What have Sky said or suggested to solves the issues when you've contacted them?

Re: Ridiculous

Sharcuk — Tue, 10 Feb 2026 14:31:27 GMT

@Guilds I do!

Re: Ridiculous

TimmyBGood — Tue, 10 Feb 2026 17:55:22 GMT

@Guilds wrote:

14 months we've had SKY , we live in a cottage but have many surrounding houses within meters all whom have no issues

Proximity to neighbours doesn't have a bearing if the issue is with the individual circuit between the local cabinet and your address (for FTTC) or the unique fibre connection (FTTP)