topic Re: Giving u £ is hard! in Account & Billing

Giving u £ is hard!

JohnMcKie — Mon, 09 Feb 2026 15:51:22 GMT

I am currently abroad on holiday. I'd like to speak to someone about accessing Sky Broadband and finding out what the new bill actually entitles me to. Getting to this process is not something you have made easy, so I am minded to look elsewhere for the broadband. I also don't want to be put on hold for ages before being put through to a call centre on the other side of the world where they have limited grasp of English. Can you help?

Re: Giving u £ is hard!

Daniel0210 — Mon, 09 Feb 2026 15:54:19 GMT

@JohnMcKie

You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Is it not something that can wait until you're back in the UK/ROI?

Either way your call will go through to the next available agent, wherever he/she may be based.

Re: Giving u £ is hard!

Mark39 — Mon, 09 Feb 2026 15:56:37 GMT

@JohnMcKie wrote:

I am currently abroad on holiday. I'd like to speak to someone about accessing Sky Broadband and finding out what the new bill actually entitles me to.

Can the Community here help with your question?

Re: Giving u £ is hard!

caesarome — Mon, 09 Feb 2026 16:03:30 GMT

@JohnMcKie

We should be able to answer your question abroad your broadband on here so ask away...