topic Paying twice for Netflix in Account & Billing

Paying twice for Netflix

Mi55magic — Sun, 08 Feb 2026 15:38:54 GMT

I have the Ultimate package which is supposed to include Netflix but have just discovered that for the last 2 years I am being charged £5 per month on top for Netflix standard, am I going nuts or is this wrong?? Can't seem to find any explanation in their help pages to explain if this is right or wrong??? Any one else have this??

Re: Paying twice for Netflix

splatto — Sun, 08 Feb 2026 15:45:23 GMT

Standard with ads is free with Ultimate.

Standard without ads is £5.99

Premium is £13.49.

Re: Paying twice for Netflix

DaveDrizen — Sun, 08 Feb 2026 17:13:10 GMT

@Mi55magic wrote:
I have the Ultimate package which is supposed to include Netflix but have just discovered that for the last 2 years I am being charged £5 per month on top for Netflix standard, am I going nuts or is this wrong?? Can't seem to find any explanation in their help pages to explain if this is right or wrong??? Any one else have this??

You must have been given a Netflix boost to standard as part of your package if you have have the my Sky app go to my " Your products" and thereyoy will list of everything that in your package. If you dont have my Sky go to the Sky website Sky.com and sign with you Sky id then go " Manage my account" then " Your products" and again you will see the same list of all what's in your package.

Re: Paying twice for Netflix

DaveDrizen — Sun, 08 Feb 2026 17:18:13 GMT

I should add I have a netflex boost chucked in with my package. I my case it's premium

Re: Paying twice for Netflix

TimmyBGood — Sun, 08 Feb 2026 20:55:34 GMT

@Mi55magic wrote:

I have the Ultimate package which is supposed to include Netflix but have just discovered that for the last 2 years I am being charged £5 per month on top for Netflix standard

Two years ago that would have been the price to boost the bundled Netflix 'Basic' (720p, one screen) to Netflix 'Standard' (1080p, two screens)

Netflix 'Standard with Adverts' replaced Basic in September 2024: your boost presumably transferred over so you kept Netflix Standard and don't see any advertising.