https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207787#M281689 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2518651">@Mr+C+Wren</a>&nbsp;</P> <P>Why are you attempting to pay manually? You should have a continuous card payment or direct debit set up as per the T's and C's you agreed to,&nbsp;</P> <P>&nbsp;</P> <P>Manual payments are only necessary if requested by Sky, for example after services are restricted,&nbsp;</P> Sun, 08 Feb 2026 05:32:43 GMT Daniel0210 2026-02-08T05:32:43Z https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207785#M281688 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2017.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/116094iC787862E186A8721/image-size/medium?v=v2&amp;px=400" role="button" title="2017.jpg" alt="2017.jpg" /></span></P><P> Paying for sky moblie manually on sky app or sky com comes up with this. Not broadband. Anyone have this issue.</P> Sun, 08 Feb 2026 05:28:04 GMT https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207785#M281688 Mr+C+Wren 2026-02-08T05:28:04Z https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207787#M281689 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2518651">@Mr+C+Wren</a>&nbsp;</P> <P>Why are you attempting to pay manually? You should have a continuous card payment or direct debit set up as per the T's and C's you agreed to,&nbsp;</P> <P>&nbsp;</P> <P>Manual payments are only necessary if requested by Sky, for example after services are restricted,&nbsp;</P> Sun, 08 Feb 2026 05:32:43 GMT https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207787#M281689 Daniel0210 2026-02-08T05:32:43Z https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207843#M281694 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2518651">@Mr+C+Wren</a>&nbsp;</P> <P>As stated by&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;then there is no need to make a manual payment as doing so might not stop Sky from also taking the payment.</P> <P>&nbsp;</P> <P>As for the error message make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Sun, 08 Feb 2026 09:38:14 GMT https://helpforum.sky.com/t5/Account-Billing/Sky/m-p/5207843#M281694 caesarome 2026-02-08T09:38:14Z