https://helpforum.sky.com/t5/Account-Billing/Bereavement-issue/m-p/5206547#M281465 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4215101">@Andrew8181</a>&nbsp; I'm sorry for your loss, however if it's your account and not your fathers then I'm afraid ay restrictions are fully automated and Sky won't keep services running on the promise of payment.</P> <P>&nbsp;</P> <P>If services are currently restricted they won't be reinstated until the balance is cleared and a new direct debit setup.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 06 Feb 2026 12:28:16 GMT GD1 2026-02-06T12:28:16Z https://helpforum.sky.com/t5/Account-Billing/Bereavement-issue/m-p/5206543#M281463 Can't pay outstanding balance at moment due to not working through the passing of my father Fri, 06 Feb 2026 12:00:22 GMT https://helpforum.sky.com/t5/Account-Billing/Bereavement-issue/m-p/5206543#M281463 Andrew8181 2026-02-06T12:00:22Z https://helpforum.sky.com/t5/Account-Billing/Bereavement-issue/m-p/5206547#M281465 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4215101">@Andrew8181</a>&nbsp; I'm sorry for your loss, however if it's your account and not your fathers then I'm afraid ay restrictions are fully automated and Sky won't keep services running on the promise of payment.</P> <P>&nbsp;</P> <P>If services are currently restricted they won't be reinstated until the balance is cleared and a new direct debit setup.</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 06 Feb 2026 12:28:16 GMT https://helpforum.sky.com/t5/Account-Billing/Bereavement-issue/m-p/5206547#M281465 GD1 2026-02-06T12:28:16Z