topic Broadband end date in Account & Billing

Broadband end date

JamesCollins — Sun, 01 Feb 2026 14:50:34 GMT

When can we end road band with you can we go back to the last broadband

Re: Broadband end date

JamesCollins — Sun, 01 Feb 2026 14:55:52 GMT

When is the end date for broadband only?

Re: Broadband end date

Daniel0210 — Sun, 01 Feb 2026 14:56:33 GMT

@JamesCollins

Not with us. You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Your broadband ends when you cancel it. It's your discount that ends.

To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.

Re: Broadband end date

caesarome — Sun, 01 Feb 2026 16:04:36 GMT

@JamesCollins

Have a read of this:

https://www.sky.com/help/articles/your-sky-contract-start

It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

https://messages.sky.com/message-centre/contracts

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:

https://www.sky.com/myaccount/bb-and-talk

Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:

https://www.sky.com/manage/bill