topic Re: Tv in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Tv/m-p/5202106#M280835 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518550">@James519</a>&nbsp;</P> <P>No, we are customers too.</P> <P><BR />To remove part of your TV package (UHD) you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (usually available between 9am &amp; 7.30pm) or by calling in using the number that should appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank" rel="noopener">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A></P> Sat, 31 Jan 2026 13:38:33 GMT Daniel0210 2026-01-31T13:38:33Z Tv https://helpforum.sky.com/t5/Account-Billing/Tv/m-p/5202104#M280834 <P>Can you guys cancel UHD and Dolby sound on whenever ??</P> Sat, 31 Jan 2026 13:35:52 GMT https://helpforum.sky.com/t5/Account-Billing/Tv/m-p/5202104#M280834 James519 2026-01-31T13:35:52Z Re: Tv https://helpforum.sky.com/t5/Account-Billing/Tv/m-p/5202106#M280835 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518550">@James519</a>&nbsp;</P> <P>No, we are customers too.</P> <P><BR />To remove part of your TV package (UHD) you need to contact Sky giving the standard 31 days notice. If you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another part of a discount. <BR /><BR />You may be able to remove it via this link which includes a message option (usually available between 9am &amp; 7.30pm) or by calling in using the number that should appear.<BR /><A href="https://www.sky.com/help/articles/change-your-package-2-t2#downgrade" target="_blank" rel="noopener">https://www.sky.com/help/articles/change-your-package-2-t2#downgrade</A></P> Sat, 31 Jan 2026 13:38:33 GMT https://helpforum.sky.com/t5/Account-Billing/Tv/m-p/5202106#M280835 Daniel0210 2026-01-31T13:38:33Z