topic VIP Rewards not available in Account & Billing

VIP Rewards not available

Sara145 — Fri, 30 Jan 2026 11:33:11 GMT

Why are VIP rewards only available in Sainsbury's Superstores? They aren't really a reward to those of us who dont have access to a Superstore, make them available at smaller stores!

Re: VIP Rewards not available

Daniel0210 — Fri, 30 Jan 2026 11:35:04 GMT

@Sara145

Just guessing here but that might be a decision taken by Sainsbury's as part of the agreement.

Re: VIP Rewards not available

MarkGoldsmith — Fri, 30 Jan 2026 11:41:15 GMT

@Daniel0210 wrote:
@Sara145
Just guessing here but that might be a decision taken by Sainsbury's as part of the agreement.

Agreed- product prices tend to be slightly more expensive in places like Sainbury's locals than the normal sainsburys stores so that probably plays a part in it. Also as any of the more expensive rewards, like the £5 pizza requires staff authorization for the coupon i'd suspect this isn't practical in the smaller stores that have fewer staff, whilst the main stores always have staff at the checkouts and the self-service checkouts.