https://helpforum.sky.com/t5/Account-Billing/Error-with-billing/m-p/5199375#M280481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4601342">@KeithO3</a>&nbsp;<BR />You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P>&nbsp;</P> <P>Your post has been temporarily removed as you've unwisely posted your account number on a public forum. It should return after moderation by staff.</P> Tue, 27 Jan 2026 12:29:05 GMT Daniel0210 2026-01-27T12:29:05Z https://helpforum.sky.com/t5/Account-Billing/Error-with-billing/m-p/5199337#M280480 <P>I recently received a refund for an earlier overpayment on my Sky Digital account. Unfortunately this was originally wrongly thought to be a payment I owed when in fact it was owed to me. As a result I'm being chased by CCS Collect for a payement of £52 WHICH I DO NOT OWE.</P> <P>&nbsp;</P> <P>They require PROOF from you that my account is clear. The refund was made to my account a few days ago (£50.75).</P> <P>&nbsp;</P> <P><FONT size="2" color="#808080">[Removed]</FONT></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Please resolve this issue quickly.</P> <P>&nbsp;</P> <P>Keith Ormrod</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><FONT size="2" color="#808080">Moderator notes: Removed personal info</FONT></P> Tue, 27 Jan 2026 14:15:54 GMT https://helpforum.sky.com/t5/Account-Billing/Error-with-billing/m-p/5199337#M280480 KeithO3 2026-01-27T14:15:54Z https://helpforum.sky.com/t5/Account-Billing/Error-with-billing/m-p/5199375#M280481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4601342">@KeithO3</a>&nbsp;<BR />You haven’t contacted Sky by posting here. This is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to help other customers. </P> <P>&nbsp;</P> <P>Your post has been temporarily removed as you've unwisely posted your account number on a public forum. It should return after moderation by staff.</P> Tue, 27 Jan 2026 12:29:05 GMT https://helpforum.sky.com/t5/Account-Billing/Error-with-billing/m-p/5199375#M280481 Daniel0210 2026-01-27T12:29:05Z