topic Re: Contract without consent in Account & Billing

Contract without consent

Simon1969 — Fri, 23 Jan 2026 08:38:07 GMT

I am currently facing significant challenges with Sky after being entered into a new contract without my consent after accepting two months of Sky Sports and Movies from an engineer visit to fix a fault. Their process for escalation is continually blocked, making it difficult for customers to raise their concerns. [Removed]

Moderator notes: Removed campaigning and Unfounded allegations

Re: Contract without consent

Brill+Gill — Mon, 26 Jan 2026 12:27:45 GMT

Hi there @Simon1969, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141