topic Re: James Hamilton in Account & Billing

James Hamilton

James2828 — Wed, 21 Jan 2026 18:28:14 GMT

I am no longer with sky but you are still taking direct debit payments from my bank

Re: James Hamilton

Daniel0210 — Wed, 21 Jan 2026 18:30:48 GMT

@James2828

How did you cancel?

Did Sky send an email acknowledging the cancellation?

(Billing continues throughout the notice period).

Re: James Hamilton

Daniel0210 — Wed, 21 Jan 2026 18:38:18 GMT

@James2828

Your duplicate thread has been removed as I've already replied to this one. By the way, you haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

Re: James Hamilton

caesarome — Wed, 21 Jan 2026 19:21:31 GMT

@James2828

What date was your last day with Sky ?

What date was this payment taken on ?