Why my payment as goe up

Michele36 — Mon, 19 Jan 2026 12:01:30 GMT

I have just noticed my monthly payment as gone up I'd like to know why

Re: Why my payment as goe up

GD1 — Mon, 19 Jan 2026 12:05:40 GMT

@Michele36 You're talking to other customers, we can't see your bulls, however you can, have you looked? Have discounts now ended? Have you compared previous bills to current bills?

Re: Why my payment as goe up

Daniel0210 — Mon, 19 Jan 2026 12:08:36 GMT

@Michele36

You haven't said for which service. We can’t see your bills but the usual reason for a bill increase (other than the inevitable annual price increase in April), is that your discounts have ended. As suggested by @GD1 compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

topic Re: Why my payment as goe up in Account & Billing

Why my payment as goe up

Re: Why my payment as goe up

Re: Why my payment as goe up