https://helpforum.sky.com/t5/Account-Billing/Mr/m-p/5193892#M279847 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594888">@Iainbaird</a>&nbsp; If you're registered with the accessibility team you can contact them online&nbsp;<A href="https://www.sky.com/help/accessibility-information/contacting-sky-accessibility/articles/contacting-sky-accessibility" target="_blank">https://www.sky.com/help/accessibility-information/contacting-sky-accessibility/articles/contacting-sky-accessibility</A></P> Mon, 19 Jan 2026 12:03:53 GMT GD1 2026-01-19T12:03:53Z https://helpforum.sky.com/t5/Account-Billing/Mr/m-p/5193886#M279844 <P>I have not payed my mobile account as I'm switching over to UC. I contacted sky.access ability on thurs 16 to arrange a payment date which we reached. On Saturday the 18th my account was restricted. I am a disabled person and need this &nbsp;phone working as I had came to an agreement with Kerry in that department. She said if any issues please contact her but I can't as my phones restricted&nbsp;</P> Mon, 19 Jan 2026 12:00:55 GMT https://helpforum.sky.com/t5/Account-Billing/Mr/m-p/5193886#M279844 Iainbaird 2026-01-19T12:00:55Z https://helpforum.sky.com/t5/Account-Billing/Mr/m-p/5193892#M279847 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594888">@Iainbaird</a>&nbsp; If you're registered with the accessibility team you can contact them online&nbsp;<A href="https://www.sky.com/help/accessibility-information/contacting-sky-accessibility/articles/contacting-sky-accessibility" target="_blank">https://www.sky.com/help/accessibility-information/contacting-sky-accessibility/articles/contacting-sky-accessibility</A></P> Mon, 19 Jan 2026 12:03:53 GMT https://helpforum.sky.com/t5/Account-Billing/Mr/m-p/5193892#M279847 GD1 2026-01-19T12:03:53Z