https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193785#M279821 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594773">@Souravdeepsingh</a>&nbsp;</P> <P>Have you recently cancelled a Sky subscription?&nbsp;<BR /><BR /></P> <P><SPAN>If you have, refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking longer than that.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunately the process has been unavallable since the summer and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you don't want to wait you will need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Mon, 19 Jan 2026 10:01:28 GMT Daniel0210 2026-01-19T10:01:28Z https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193762#M279813 <P>Hi i want refund balance credit 26 pound</P> Mon, 19 Jan 2026 09:20:07 GMT https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193762#M279813 Souravdeepsingh 2026-01-19T09:20:07Z https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193785#M279821 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594773">@Souravdeepsingh</a>&nbsp;</P> <P>Have you recently cancelled a Sky subscription?&nbsp;<BR /><BR /></P> <P><SPAN>If you have, refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking longer than that.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunately the process has been unavallable since the summer and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>If you don't want to wait you will need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Mon, 19 Jan 2026 10:01:28 GMT https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193785#M279821 Daniel0210 2026-01-19T10:01:28Z https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193787#M279822 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4594773">@Souravdeepsingh</a>&nbsp;</P> <P>Is the refund from am overpayment compensation credit or because you have left Sky ?</P> Mon, 19 Jan 2026 10:02:29 GMT https://helpforum.sky.com/t5/Account-Billing/I-need-balace-credit-refund/m-p/5193787#M279822 caesarome 2026-01-19T10:02:29Z