topic Re: different name on bank statement in Account & Billing

different name on bank statement

Jessie891 — Sun, 18 Jan 2026 22:15:50 GMT

Does anyone know if sky show up as business.s on bank statement? Thank you

Re: different name on bank statement

caesarome — Sun, 18 Jan 2026 22:29:21 GMT

Not unless you are a Sky Business customer it wouldn't do so if you are seeing this the chances are it is not a Sky payment.

Re: different name on bank statement

Fothergill1 — Sun, 18 Jan 2026 22:29:53 GMT

Hi @Jessie891 I have just checked my online bank statement and my direct debit shows up as Sky TV. You can check that the correct amount has been taken from your bank by going to MySky on your TV homepage and selecting Sky bills. Here you can check your current, past and estimated future bills.

Re: different name on bank statement

Jessie891 — Sun, 18 Jan 2026 22:45:51 GMT

It says the exact same amount thats why I thought it would be sky and it was meant to be took out today as well but usually it says sky or sky TV. Im so worried what it is. Thank you for your reply

Re: different name on bank statement

GD1 — Mon, 19 Jan 2026 02:26:14 GMT

@Jessie891 Are you seeing this in your banking app? If so it's possible, depending on who you bank with, that they've simply misidentified the payee.

If you check your Sky account does the bill show as paid?

Re: different name on bank statement

MarkGoldsmith — Mon, 19 Jan 2026 08:20:49 GMT

@GD1 wrote:
@Jessie891 Are you seeing this in your banking app? If so it's possible, depending on who you bank with, that they've simply misidentified the payee.

If you check your Sky account does the bill show as paid?

I agree with this.

Strangely when my payment went through last week, my bank has got the Sky TV payment down under the"business.s on" name with the broadband payment going through under the usual payee name.

I wasn't too concerned about it as i could see the amount was for the TV portion of my bill and I checked in MySky that the payment reached Sky, and it showed as paid.

Re: different name on bank statement

Megan153 — Mon, 19 Jan 2026 10:54:05 GMT

I had this as well except on Friday. My card has been blocked since then as my bank recognised it as fraud. I've been going round in circles all morning trying to confirm whether or not it was sky that have taken the payment as my bank will not release my card unless I have confirmation that it was infact sky and not fraudulent activity on my account

Re: different name on bank statement

GD1 — Mon, 19 Jan 2026 10:59:23 GMT

@Megan153 Check you Sky bill, doe sit show as being paid?

Re: different name on bank statement

Megan153 — Mon, 19 Jan 2026 11:01:22 GMT

Yes it states that my bill was paid on Friday which is the exact date my bill is typically due

Re: different name on bank statement

GD1 — Mon, 19 Jan 2026 11:03:05 GMT

@Megan153 That should be proof for your bank to release the card as the payment is genuine.

Account name on bank account

JoshSmith2 — Wed, 21 Jan 2026 23:17:24 GMT

Has anyone else ever had the name https://www.busine ever come up on the bank statement as sky? It's the exact same amount as my sky usuallly is and has taken the correct amount with my sky bill saying paid in just very confused if this is correct as the bank is telling me it's nothing to do with sky.

Re: Account name on bank account

GD1 — Thu, 22 Jan 2026 00:54:38 GMT

@JoshSmith2 Please see the replies above your post.

Sky bank reference

matlord — Thu, 22 Jan 2026 19:34:41 GMT

Sky bank referrnce changed randomly to www.business

Anyone else experienced this.

Wasted an hour on the phone with my bank

Re: Sky bank reference

GD1 — Thu, 22 Jan 2026 19:36:40 GMT

@matlord I have merged your post to this existing thread that is discussing the same issue, please see the replies posted.